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      Keep oakland alive is now Nearby bay area
      Keep oakland alive is now Nearby bay area

      FAQs


      What's Nearby (formerly Keep Oakland Alive)?

      We're an online storefront for the East Bay, where you can shop all your favorite local independent stores in one place, and in one cart, delivered right to your doorstep (we ship U.S.-wide, to anyone you like!).

      We sparked a shop local movement right here in Oakland, and we believe the success we've had here can be shared with hometowns all around the country, starting in Austin.

       

      How much does delivery cost? 

      Local delivery is FREE to Oakland, Berkeley, and Alameda for all orders over $75! Otherwise the cost is $7.

      To ship to anywhere else U.S.-wide, the cost is $10.


      How soon will I get my package?

      In general, it’s same day to 4-day delivery to Oakland, Berkeley, and Alameda, depending on what you order and from what stores. For example, in some cases Oaktown Spice Shop needs an extra day to grind your spices. Right now, we're doing deliveries on Monday through Friday. Packages shipped anywhere else in the U.S. take 4-5 days to arrive from the time we receive the order. If it's going to take any longer (this is rare), we'll let you know!


      What's your return policy?

      Not totally satisfied with your purchase? No problem! We’ll do everything we can to make things right. Please reach out to us ASAP (each shop’s timeframe for returns is listed in the product description) and we'll help you out with a return or exchange.


      How many shops are on Nearby?

      Over 60! Representing more than 40,000 products! But most importantly, all the shops are run by friendly folks who may even live right next door to you. Sign up for our newsletter to find out about new shops coming aboard.


      I'd like to add a shop to Nearby.

      Just email us at bayarea@nearbyhq.com and we'll get you set up. Or, if you have a favorite shop that you'd like us to reach out to, just send along their name and we'll try to get them on board!


      What if I want Nearby in my town?

      Boy howdy are you in luck! You should pop on over to our Nearbyhq.com and nominate your town. We're on our way.


      I've still got questions!

      Please send them along to bayarea@nearbyhq.com. We'd love to help!